CC Payment Service
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Frequently Asked Questions
Privacy Policy
   

Q: Does CCPaymentService have a privacy policy?
A: Yes. CCPaymentService is strongly committed to protecting the privacy of individuals who use our Web site and Voice Response System. Click Here to access the privacy policy.

Q: When I enter my Credit Card information, is it secure?
A: CC Payment Service uses Secure Sockets Layer (SSL) 128 bit encryption technology to provide the best available security. This creates a protected connection between users and our web server. Your credit card number and personal data are never sent over the Internet unencrypted. We are a licensed user of GeoTrust QuickSSL Premium for providing Secure Sockets Layer (SSL) encryption.

Q: How secure is my payment and personal information?
A: Information stored on the Web Site is saved into a secure, password protected, database behind a firewall. Only people that have a business reason to have access to the data can view and access it.

Q: Does CC Payment Service use cookies?
A: Yes, but only to track the activity during the session. The cookies expire 30 minutes after your session ends.

Q: Why does CC Payment Service charge a convenience fee for government transactions?
A: The convenience fee covers the cost of processing the payment transaction. No part of the convenience fee is given to the government agency.

Q: If I do not wish to pay the convenience fee, what do I do?
A: You would terminate the transaction when asked if you agree to the fee. Your credit card will not be charged. You will have to select an alternate payment method. You can only use this service if you agree to pay the fee.

Q: How will the charge appear on my credit card statement?
A: Your credit card statement will show two (2) charges. One charge for the tax amount, the second charge for the convenience fee. The convenience fee will show as CCPaymentService.




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